Creating a Culture of Inclusion

Submitted by Saskatoon on July 13, 2017 - 5:42am

If you and your organization work with individuals and families living in poverty, you know how important and rewarding this work is. No doubt you are equally aware of the difficul.es and frustrations that can arise as you strive to support people who are responding to multiple, complex challenges in their lives. It can be hard to find the energy and passion needed to keep doing this work over the long haul.

The purpose of this guide is to create a shift in the way we see the intended users of programs and services, from 'clients' or 'consumers' to individuals who have valuable experience, knowledge and skills that can benefit your organization. Rather than dividing people into 'those who give' and 'those who receive,' this approach recognizes that each of us has something to offer and we can all learn from one other. Many organizations understand that the best way to design effective, relevant services and programs is to seek direction from the people who will be accessing them, and that the skills and knowledge of their employees need to be complemented by the exper.se of individuals with lived experience of the issues.

PuIng this new perspective into practice raises many questions:

  • But how do you actually do this?
  • What additional resources are needed?
  • What does this kind of relationship look like?
  • What are the challenges and how can we be successful?

Download the Guide